Last Updated: May 2026

Welcome to BP Log: Blood Pressure Track (hereinafter collectively referred to as "we", "us", "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use the NovaFlo mobile application (hereinafter referred to as the "App"), as well as the legal privacy rights you enjoy.

By using the App, you confirm that: you have read, understood, and agreed to this Privacy Policy (including all data processing activities described herein); if you do not agree to this Privacy Policy, you are prohibited from using the App, and please cancel your account (if any) and uninstall the App.

1、Information We Collect

We adhere to the principle of minimal collection and strive to collect as little personal data as possible. Depending on how you use the App, we may collect the following information, while explicitly excluding the unnecessary collection of sensitive data.

1.1 Information You Provide

Account information (if sign-in is available): Basic identity and contact information such as your name and email address when you create an account; if you log in with a third-party account such as Apple or Google, we will obtain basic information associated with your third-party account (name, verified email address, etc.), which is subject to the display on the third-party authorization page, and you can choose whether to share sensitive information.

Feedback and communication information: Feedback, messages, and consultation content you submit through in-app forms or customer support channels; if you subscribe to paid customized services (such as fitness guidance), it also includes communication records between you and our service team (including training feedback, consultation content, etc.).

Order and payment-related information: If you purchase subscription services or physical products in the App, the shipping information, product preferences, etc. you actively provide; the payment process is fully handled by third-party compliant payment processors, and we will not store complete bank card information, but only obtain a small amount of transaction summaries (transaction amount, masked bank card digits, payment method, etc.).

Personalized service information: If you choose to use the personalized functions of the App (such as customized training plans), you can voluntarily fill in information such as age, gender, fitness level, health goals, and exercise preferences to obtain more tailored services.

1.2 Automatically Collected Information

When you use the App, we may automatically collect the following non-sensitive information to optimize the service experience and ensure the stable operation of the App:

Device information: Device model, operating system version, system language, IP address, time zone, and internet service provider.

Usage data: Screen views, workouts completed, app usage duration, feature usage frequency, skipped content, app performance metrics, etc.

Crash and analytics data: App crash logs, operating performance data, and statistical analysis data collected through third-party tools (such as Google Firebase, RevenueCat, etc.) to troubleshoot faults and optimize app performance.

Advertising identifiers: Depending on the operating system of your device, we collect the Apple Identifier for Advertising ("IDFA") or Google Advertising ID ("AAID"). You can manually reset this identifier through your device's system settings, which we cannot interfere with.

1.3 Information Obtained from Third-Party Synchronization

Third-party account login: When you log in with a third-party account such as Apple or Google, we obtain basic information associated with your account (name, email address, etc.), and you can unbind the authorization on the third-party platform at any time.

Device-associated data: With your permission, we may read health and fitness data associated with your device (such as step count, workout records, etc.) to achieve data interoperability across multiple devices, and you can turn off the authorization in your device's system settings at any time.

1.4 On-device Data Processing

Some advanced features of the service rely on the local computing capabilities of your device. Certain data is only stored and processed locally on your device and will not be uploaded to our servers, further protecting your privacy and security.

1.5 Aggregated and De-Identified Data

We may aggregate, anonymize, and de-identify your personal data to ensure that it cannot reasonably be used to identify you individually. Such desensitized data can be used for product optimization, industry trend statistics, academic research, etc., and no longer constitutes personal information as defined by law, and may be legally shared with relevant partners.

2、How We Use Information

We only use the collected data for the following legitimate purposes, within the necessary scope, and will not use it for purposes unrelated to the service:

Optimize app performance and user experience, and provide personalized services (such as customized training plans and content recommendations).

Fix bugs, monitor app stability, handle app crash issues, and ensure the normal operation of the service.

Fulfill orders, process payments and refunds, and retain necessary transaction records for compliance filing.

With your consent, send push notifications about version updates, new features, promotions, service reminders, etc.; handle your consultations and feedback, and provide customer support.

Analyze user behavior and feature popularity to develop new features, optimize existing services, and improve service quality.

Only after obtaining your explicit consent, collect limited data to measure the effectiveness of our advertising campaigns, analyze marketing channels, and optimize the relevance and effectiveness of future campaigns.

Comply with laws and regulations, enforce user agreements, intercept unauthorized access, identify fraudulent activities, protect the legitimate rights and interests of us and our users, and retain necessary data for evidence in legal disputes.

We will never sell, rent, or share your personal data for advertising purposes.

3、Data Storage and Security

Your personal data is securely stored by reputable third-party service providers such as Firebase, Google Cloud, and Amazon Web Services (AWS), all of which have corresponding data security qualifications.

We adopt industry-standard encryption technologies and security measures to encrypt the data transmission and storage processes, strictly preventing data leakage, unauthorized access, tampering, or loss, and making every effort to protect the security of your personal information.

4、Third-Party Services

The App may use the following third-party tools and services. Each third-party platform is subject to its own privacy policy, and we recommend you review their policies for details:

Firebase Analytics / Crashlytics: Used for app performance statistics, user behavior analysis, and fault tracking.

Google Play / Apple App Store: Used for app distribution and payment processing services.

Amazon Web Services (AWS): Used for secure data storage services.

5、Tracking Purposes

With your explicit consent (for example, through the iOS App Tracking Transparency prompt), we may collect limited data to:

Measure how users interact with our advertising campaigns.

Understand which marketing channels bring new users.

Improve the relevance and effectiveness of future advertising campaigns.

You can change your tracking permissions in your device's system settings at any time. Declining tracking will not affect your ability to use the App normally.

6、Your Rights

Depending on the laws and regulations of your region, you may have the following rights:

Access, update, or delete your personal data.

Withdraw your consent for data processing or tracking.

Request a copy of your personal data.

Object to or restrict data processing activities.

To exercise these rights, please contact our customer service email: [email protected]

7、Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we accidentally obtain such data, we will delete it immediately and permanently.

8、Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated "Last Updated" date at the top. Your continued use of the App constitutes your acceptance of the revised Privacy Policy.

9、Contact Us

If you have any questions, suggestions, or complaints about this Privacy Policy or our data processing practices, please contact us through the following method:

Customer Service Email: [email protected]